Experian has produced a 'Simplified Guide to the Data Protection Act 1998'. This free booklet is designed to assist businesses holding personal information on customers, suppliers, directors, shareholders or others.

A copy of this booklet can be downloaded from here.

The booklet is in PDF format which will require the Adobe Acrobat Reader to be installed on your computer. If you do not have the Adobe Acrobat reader installed, you can download it from the link below.

Get Adobe Acrobat Reader

Data protection

Data Protection Act 1984 and 1998
In order to protect the rights of individuals and to ensure appropriate use of information, Experian fully supports and complies with the laws of Data Protection.

The Data Protection Acts of 1984 and 1998 contain rules which affect the use of information. For full details, please refer to http://www.dataprotection.gov.uk/.

The information accessible via Experian is provided to you on the understanding that you are familiar and compliant with data protection law, and that you are using and processing data in an appropriate manner.

Our obligations
As a data provider for credit referencing purposes, Experian is obliged to fully comply with the law, to ensure its data is kept accurate, to employ appropriate quality control procedures and to take all reasonable steps regarding appropriate access to the data by third parties.

Your obligations
As a data buyer and processor, you are obliged to be familiar with the laws affecting data, and to process data in an appropriate manner. If you decide to purchase information from Experian, you are also obliged to adhere to our terms and conditions

If you would like details of the Data Protection Acts of 1984 or 1998, or advice on a particular case or circumstance, please contact the Office of the Data Protection Commissioner.
Wycliffe House,
Water Lane,
Wilmslow, Cheshire SK9 5AF

Information line 01625 545745
http://www.dataprotection.gov.uk/

Privacy Statement
There are two circumstances in which personal data will be used by Experian in connection with this site:

(i) Data relating to individuals within your own business.

You may be required to provide us with personal data relating to individuals within your own business in order to open an account and access services on this web site. We will use this data in order to fulfil our obligations to you and provide related services (such as customer support). We may also use such data to analyse the use of our services by our customers. We will not use any of this personal data for any other purpose, and will not make it available to any third party.

(ii) Data relating to your customers

In order for us to provide our services through this web site, you will need to submit personal data relating to your customers. We will check the details which an individual supplies against the particulars relating to that individual held on any other databases (public or other) to which we have access. We will also retain those details to be used in the future to assist other companies for verification purposes. A record of each search will be retained. You are required to obtain the consent of each of your customers to the use of their personal data in these ways in accordance with Clause 11(b) of the Terms and Conditions.